Support · StudyScript

A real person reads every message, usually within a couple of days.

In the app? Shake your phone on any screen, or go to You → Send feedback. It tells us which screen you were on, so we can fix things faster.

Common questions

A deadline or date looks wrong

Tap the item to edit its date, or tap "Move" on a homework block. StudyScript flags anything it wasn't sure about under "Double-check these" when you add a syllabus. Your syllabus and instructor are always the final word. If it misread something, please tell us so we can improve it.

How do I cancel?

If you subscribed in the app, cancel on your iPhone: Settings → your name → Subscriptions → StudyScript. If a parent or someone else paid on the web, they can cancel with the "Manage subscription" link in their receipt email. Either way, access continues until the end of the period that's already paid.

A parent paid, but my app isn't unlocked

Close StudyScript completely and open it again. It checks for the payment when it opens. Make sure they used the link you sent from your own phone, since that link is tied to your app. Still stuck? Email us and we'll sort it out.

I got a new phone

Subscriptions paid in the app come back with "Restore purchases." For web payments and your plan, email us and we'll help you move them.

Does StudyScript need my school password?

No, never. To connect Canvas or another class site, you paste a private calendar link from that site. StudyScript never sees your login.

How do I delete my information?

You → Start over erases everything on your phone. To delete information on our servers (group projects, feedback, subscription status), email us your StudyScript ID from the You tab. See the Privacy Policy.

Which schools does it work with?

It reads syllabi from any college. At supported schools it also knows the academic calendar, finals schedule, game days and campus events, and more schools are added over time.